In a 2016 Inside Higher Education column, Barbara Fister called PIL "hands-down the most important long-term, multi-institutional research project ever launched on how students use information for school and beyond." Articles about PIL's work have also appeared in The Atlantic Magazine, The Huffington Post, The Chronicle of Higher Education, Education Week, Inside Higher Education, Library Journal, and The Seattle Times.
Head led the 2007 exploratory information literacy study, a forerunner to PIL, at Saint Mary's College of California, where she taught as the Disney Visiting Professor in New Media for 10 years. Head earned her Ph.D. in information science from U.C. Berkeley as well as her MLS and BA degrees. She has been a Faculty Associate and a Fellow at Harvard University's Berkman Center for Internet & Society and a Visiting Scholar at Stanford studying Human-Computer Interaction.